Products:
- Are your products natural? Yes, our products are made with all-natural and plant-based ingredients
- What's the shelf life of your products? Shelf life lasts up to 12 months. It is also important to follow our label directions
- How can I check out product ingredients and directions? All of our ingredients and directions are listed on each label and are also available on our website
- How can the replenishing tea work for menstrual cramps effectively? Drink 1-3 cups a day depending on how bad your cramps are. Observe the effectiveness after each cup, do not drink back to back, wait 3-5 hours after each cup for results.
- Can anyone use your products? Yes, we do not discriminate
- Can children use your products? Yes, consult with your primary care doctor before use. Cannot guarantee allergy free use for all.
- Is Nell’s Nature sold in stores? Not as of yet, we are currently online for right now
- Can the replenishing tea be used as a detox? Yes, it can be used as a detox
- How can I stay updated with restocks? Please subscribe to our newsletter to receive our latest restocks
Shipping:
- What method do you use for shipping? USPS
- Do you ship to PO boxes? Yes, we ship to PO boxes
- Estimated shipping time ? Processed within 1-2 business days and shipped within 3-5 business days
- Shipping Process? Once your order is placed, processing takes up to 1-2 business days. Our carrier USPS then ships out all items
- Do you ship internationally? Our apologies as we are currently only shipping in the United Sates, we are working towards international shipping
Orders:
- How can I track my order? You will receive tracking information in your email as soon as your order is fulfilled
- I placed my order when should I expect to receive a confirmation number? You will receive your confirmation number in your email as soon your order is fulfilled
- How can I return my order? Our apologies as we are not accepting any returns or exchanges at this time
- How can I get a refund? We will be more than happy to assist, please contact us info@nellsnature.com
Customer Service
- Need general help? We will be more than happy to assist, please contact us info@nellsnature.com
- I emailed your customer service line, when should I expect a response? We aim to respond to all emails within 48 business hours. Please keep in mind that this can be extended during launches or holiday seasons
- Who can I contact if I'm having technical difficulties on the website? We will be more than happy to assist, please contact us info@nellsnature.com
- If I have any further questions that are not listed, who do I contact? We will be more than happy to assist, please contact us info@nellsnature.com